Terms & Conditions

Terms of Service

The use of this site is governed by the policies, terms and conditions set forth below, please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submission of any purchase order to shoes.lk indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by shoes.lk reserves the right to make changes to this site and these terms and conditions at any time.

Copyright & Trademark Notice

This site is owned and operated by shoes.lk. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of the shoes.lk business. All audio and video clips are licensed by, or are the sole property of the shoes.lk or their respective content providers. All software used on the site is licensed by, or is the sole property of shoes.lk or those vendors supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without the prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Shoes.lk is a registered trademark. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of the business. 

Disclaimer & Limitation of Liability as to Products Sold

All of products sold on shoes.lk are guaranteed against defects for 30 days from the date of the invoice, subject to the following conditions. Except as expressly stated herein, shoes.lk makes no representations or warranties, either express or implied, of any kind with respect to products sold on the shoes.lk web site. Except as expressly stated herein, shoes.lk expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site. You agree that the sole and exclusive maximum liability to shoes.lk arising from any product sold on the shoes.lk site shall be the price of the product ordered. In no event shall shoes.lk, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to any product sold.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, shoes.lk shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Shoes.lk shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, shoes.lk will be doing the refund back to the credit card.

Order Acceptance Policy

Shoes.lk is a reseller to end user customers and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by shoes.lk.

Return & Exchange Policy

Only products purchased directly from the website can be exchanged through the website. You may return new, unworn, or unused products in their original box within fourteen (14) days from the date on which the goods were couriered to you. If the goods have been used, they will be returned to you, and no exchange will be offered.

Exchanges do not apply for sale items or discounted items.

Once the items are sold, items can only be exchanged to another item only. Cash refunds are not entitled.

Shoes.lk regrets its inability to accept merchandise returns due to any reason other than damage in transit or due to a defect in the product. Please contact us at the below e-mail address for all confirmations on returns.

E-mail address – hello@shoes.lk

Reselling Policy

You are strictly prohibited from reselling any item purchased from the shoes.lk website. Shoes.lk is a website which sells to the end customer and shall not be responsible in any way for items resold.

Exchanges

You may exchange new, unworn, or unused products within fourteen (14) days from the date on which the goods were couriered to you. Shoes.lk will only allow exchanges for items that are of the same or lesser value as the original style purchased. If you would like to make an exchange for a style of a higher value than the item originally purchased, you need to pay the balance amount.